Jobunlock logo

Hiring International Voice Process for Pune Location Amazon Development Centre (India) Pvt. Ltd.

  • Experience: 0 - 2 years
  • Location: Pune
  • Role: Associate/Senior Associate -(NonTechnical)
  • Education: UG: Any Graduate, Graduation Not Required PG:Any Postgraduate, Post Graduation Not Required
  • Category: BPO Jobs
  • Posted: Thu, Mar 22, 2018
Skills: Customer Focus, Customer Service, customer care, customer care executive, BPO

Job Description

We are hiring for International Voice process-Pune
Graduate/ Under-Graduate with 6 months- 18 months of International/Domestic BPO Experience(Voice or Non-Voice).
No Freshers

Job Role : Customer Service Associate

Venue: Amazon Development Centre India Pvt. Ltd, Behind Inorbit Mall. Trion IT Park. Wadgoansherri Pune. (Same entrance used for Inorbit Mall)

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

Compensation details: 2.6 L PA to 3.15 LPA

Additional benefits : Transportation facility, Sodexo, Performance linked Incentives, Night Shift allowance, Over time

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Knowledge & Skills Required
Communication Skills:
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently

Computer Knowledge/Skills:
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in the work environment

Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Qualifications required

Minimum qualification is 10 + 2. Any graduate is eligible to apply.

Shifts: Rotational
Benefits: Transportation, Performance linked Incentives, NSA, OT, Sodexo Coupons.

Salary: Sodexo, Internet Reimbursement, Night Shift allowance, Over timesodexo, transport allowance (If applicable), Night Shift allowance, Over time

 

Apply Now

  •  

  • Thank you for your application!
  • We will contact you soon based on your skills.

  • Thank you for applying to our job! We will contact you soon.
  • Register to apply at one click.

Provide below information to apply on future and current jobs according to your provided skills.



Enter your email address

Add skills with comma (,) separator Ex. [skill1, skill2, ...]

  • To apply, please use IE10+ or other web browser.

Matching Jobs

Customer Service Representative

Regus Business Centre Pvt Ltd ( Mumbai, Maharashtra|| )  |  1 - 3 years

a) Acts as the first point of contact for all clients and visitors providing a professional and frie... Read more

Skill: Administration, Customer Service, Cross Selling, C...

Female Client Relationship Manager

Kickstart Placements ( Gurgaon, Haryana|| )  |  1 - 3 years

Proactively follow ups to achieve timely resolution on various client inquires and complaints to hel... Read more

Skill: Client Relationship Management, Follow Ups, CRM, C...

BPO

V Connect Solutions ( Delhi, Delhi||, Gurgaon, Haryana||, Noida, Uttar Pradesh|| )  | Fresher

Openings in Flipkart / Snapdeal / Airtel 4G / Vodafone / PayTm / Amazon for both Domestic and Intern... Read more

Skill: international bpo, call centre, inbound bpo, outbo...

Customercare Executive

Vidal Health TPA Private Limited ( Ahmedabad, Gujarat||, Mumbai, Maharashtra||, Noida, Uttar Pradesh|| )  |  1 - 2 years

- Should have good communication in English- Visiting Client Location- Resolving Client quires- Main... Read more

Skill: Customer Care, customer service, customer support...

BPO Voice Process

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 3 years

British Telecom Firm Hiring Experience Resources For Chat / Voice supportShould have excellent comma... Read more

Skill: Voice Process, Bpo Voice, Voice Support, Internat...

Vodafone 4G Call Center Executive

Ogens Expert Bpo ( Delhi, Delhi||, Gurgaon, Haryana||, Noida, Uttar Pradesh|| )  |  0 - 1 years

Vodafone Hiring For Both Domestic/International Voice ProcessCCE, Solving Customer ProblemsSalary 10... Read more

Skill: BPO, Call Center, Non Voice Process, ...

Telemarketing Executive B2B Ecommerce

Textileguru Internet Pvt Ltd ( Ahmedabad, Gujarat|| )  |  1 - 2 years

Role Overview:Responsible for calling prospective customers, explaining them about TextileGuru and i... Read more

Skill: Telemarketing Executive, calling, customer care...

BPO Jobs for HSC

Mumbai Rozgaar Private Limited ( Mumbai, Maharashtra||, Navi Mumbai, Maharashtra||, Thane, Maharashtra|| )  |  0 - 3 years

BPO Jobs for HSC/ Graduate freshers Designation: Customer Service ExecutiveProcess : Voice Process: ... Read more

Skill: voice, inbound, outbound, telecalling, customer s...

Customer Service Partners

La Celestia ( Hyderabad, Andhra Pradesh||, Bengaluru, Karnataka||, Chennai, Tamil Nadu|| )  |  0 - 2 years

1. Customer service at state of the art, world class air conditioned retail 2. Customer service, sto... Read more

Skill: Customer Service, Customer Care, Operation Team Ha...

Senior Customer Care Officer

S.B.Insurance Brokers Pvt.Ltd ( Noida, Uttar Pradesh|| )  |  0 - 2 years

-Good Communication skill in Hindi-Good convincing power-generating leads-able to work with team ... Read more

Skill: Convincing Power, Customer Care, telesales, telec...

Data Entry Operator Full/part Time

Zenith Infotech ( Delhi, Delhi||, Gurgaon, Haryana||, Noida, Uttar Pradesh|| )  |  0 - 1 years

Data Entry, BPO Fresher Candidate Also ApplyDomesticBPO ExecutiveUS Shift, UK Shift australian bpoIn... Read more

Skill: BPO, Customer Care, Backend, Data Entry...

Receptionist

Triz Ventures Limited ( Rajkot, Gujarat|| )  |  0 - 1 years

Qualification : Any GraduateExperience: Fresher can also apply.Vacancies : 1 (Female)Maximum Age : 2... Read more

Skill: BPO, Receptionist...

Experience / Fresher BPO

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 2 years

Openings for International Multi-national BPO.Voice & Non Voice.Salary Starts with 15K.Rotational Sh... Read more

Skill: Non Voice, Bpo Voice, Calling, voice, outbound, t...

BPO

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 3 years

Provide voice support to our international clients.Provide chat and e-mail support to our internatio... Read more

Skill: Customer Service, Voice Support, BPO, Calling, In...

Voice And Non Voiceprocess

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 3 years

-Excellent communication skills-Sholud be able to deal with clients requirements-Should possess good... Read more

Skill: Analytical, Communication Skills, Voice process, ...

International BPO

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 3 years

-Excellent communication skills-Should have good comprehension skills-Should be able to make judgeme... Read more

Skill: International BPO, Communication Skills, Voice Pr...

Cabin Crew (only Female)

Yellow Box HR Services Pvt. Ltd. ( Delhi, Delhi||, Gurgaon, Haryana||, Mumbai, Maharashtra||, Imphal, Manipur||, Shillong, Meghalaya||, Bengaluru, Karnataka||, Chennai, Tamil Nadu||, Kolkata, West Bengal|| )  |  0 - 3 years

Excellent communication skills in English is mandatory. Candidates must know Hindi as well.Candidate... Read more

Skill: English, Cabin Crew Activities, Airlines, Interpe...

Customer Service Executive

Triumph Solutions ( Kolkata, West Bengal|| )  |  0 - 2 years

JOIN A INTERNATIONAL CALL CENTRE IN SALT LAKE, SECTOR 5Role: Customer Service Executive (Voice Proce... Read more

Skill: Voice Process, Customer Service, Call Center Call...

Relationship Advisor

JobsLo Consultants ( Guwahati, Assam||, Delhi, Delhi||, Surat, Gujarat||, Bhopal, Madhya Pradesh||, Ludhiana, Punjab||, Jaipur, Rajasthan||, Kanpur, Uttar Pradesh||, Kolkata, West Bengal|| )  |  0 - 1 years

Salary:- 12k - 15kExperience:- 6 Months as a Telesales or Tele calling .Role:-We are in the business... Read more

Skill: Telesales, Customer Care Executive, Tele calling ...

Sales Coordinator (Female)

Fourth Dimension Technologies Pvt.Ltd ( Chennai, Tamil Nadu|| )  |  1 - 3 years

1-2 years of experience in sales coordinationGood communications skillsKnowledge in order processing... Read more

Skill: Inside Sales, Sales Coordination, Order Processin...

Customer Support Executive

Anand Systems Inc ( Surat, Gujarat|| )  |  1 - 2 years

Strong verbal communication skills in EnglishGood Computer KnowledgeShould be Open to Work in Night ... Read more

Skill: BPO, communication skills, computer...

Voice Process in International Healthcare KPO

Excel HR Solutions Private Limited ( Ahmedabad, Gujarat||, Mumbai, Maharashtra||, Chennai, Tamil Nadu|| )  |  1 - 3 years

Voice Process NO SALES No TargetRole: To work as intermediate betwn US physician, Patient & company ... Read more

Skill: Voice Process, international bpo, call center, bpo...

BD And Sales Professionals

C Metric Solutions Pvt. Ltd ( Ahmedabad, Gujarat||, Gandhinagar, Gujarat|| )  |  1 - 3 years

- Good verbal communication., can understand American & European accent. American accent understatin... Read more

Skill: Sales, BPO, Outbound Process, Call Center, Night ...

data Entry Operator

Consent Technologies ( Ahmedabad, Gujarat||, Anand, Gujarat||, Bhavnagar, Gujarat||, Gandhinagar, Gujarat||, Porbandar, Gujarat||, Rajkot, Gujarat||, Surat, Gujarat||, Vadodara, Gujarat||, Valsad, Gujarat|| )  |  0 - 3 years

Easy Part Time Online Jobs For Indians ,work from home/cafe. Tension freeOnline Data Entry jobs, wor... Read more

Skill: data entry operator, computer operator, BPO and Ca...

Telesales Executive

Intelenet Global Services Private Limited ( Noida, Uttar Pradesh|| )  |  0 - 1 years

Intelenet Global Services is hiring Fresher candidates for Customer Service and Tele Sales Profiles ... Read more

Skill: Telesales, Sales, Customer Service, Communication ...

Customer Care And Billing Assistant

Columbia Asia ( Ahmedabad, Gujarat|| )  |  0 - 3 years

Assists patients with information and provides necessary services upon their arrival or departure fr... Read more

Skill: Customer Care Assistant, Front Office, Billing Ass...

Customer Services

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 3 years

-Excellent communication skills-Escalate quiries of the customers and take it to the next level-Shou... Read more

Skill: Leadership, Communication Skills, BPO, KPO, Telcom...

International BPO

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 2 years

Great verbal and written communication is required.Escalating unsolved issues to next levelReceive c... Read more

Skill: BPO, KPO, Customer Service, Voice Support, Non Voi...

Telecaller Executive

E Milestones ( Mumbai, Maharashtra|| )  |  0 - 3 years

- Excellent English Communication.- Smart, Intelligent & should be able to handle calls.- To make ou... Read more

Skill: telecaller, telecalling, customer care, outbound c...

BPO

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 3 years

-Excellent communication skills-Escalate quiries via web chat and emails-Satisfy customers by giving... Read more

Skill: Back Office, International BPO, Telecom, Customer ...

Customer Care Executive

Maven Infotech Private Limited ( Kolkata, West Bengal|| )  |  0 - 3 years

Good interpersonal skills.Good lateral thinking. Will handle international clients over phone and he... Read more

Skill: International Clients, Customer Care, customer ser...

Kotak Mahindra Bank PBO

Gips Consultancy Services ( Delhi, Delhi||, Greater Noida, Uttar Pradesh||, Noida, Uttar Pradesh|| )  |  0 - 3 years

Applicants who are currently working with ADFC (phone banking division) and with other BPO\'s are al... Read more

Skill: Phone Banking, telecalling, Compliants, customer s...

Quality Resources for International Ecommerce

Arise Solution ( Ahmedabad, Gujarat|| )  |  0 - 3 years

-Excellent communicartion skills required-Esclate quiries of customers via chat/calls/Sms-Should be ... Read more

Skill: International Clients, Communication skills, bpo, ...

Customer Care Executive

Sayalee bharat Narvekar ( Mumbai, Maharashtra|| )  | Fresher

Urgent requirement for freshers or an experienced candidate with minimum 6 months experience for a r... Read more

Skill: Customer Care...

Customer Support

Mayra Business Services Pvt. Ltd ( Hyderabad, Andhra Pradesh||, Delhi, Delhi||, Ahmedabad, Gujarat||, Indore, Madhya Pradesh||, Mumbai, Maharashtra||, Nagpur, Maharashtra||, Jaipur, Rajasthan||, Chennai, Tamil Nadu||, Kolkata, West Bengal|| )  |  0 - 1 years

We are hiring Customer Support for Indore LocationAny Graduate with 6 months of BPO experience and g... Read more

Skill: Communication Skills, Cloud Computing, BPO Voice, ...

data Entry Operator

Consent Technologies ( Ahmedabad, Gujarat||, Anand, Gujarat||, Bhavnagar, Gujarat||, Gandhinagar, Gujarat||, Porbandar, Gujarat||, Rajkot, Gujarat||, Surat, Gujarat||, Vadodara, Gujarat||, Valsad, Gujarat|| )  |  0 - 3 years

Easy Part Time Online Jobs For Indians ,work from home/cafe. Tension freeOnline Data Entry jobs, wor... Read more

Skill: data entry operator, computer operator, part time ...

Customer Support

Mayra Business Services Pvt. Ltd ( Hyderabad, Andhra Pradesh||, Delhi, Delhi||, Ahmedabad, Gujarat||, Indore, Madhya Pradesh||, Mumbai, Maharashtra||, Nagpur, Maharashtra||, Jaipur, Rajasthan||, Chennai, Tamil Nadu||, Kolkata, West Bengal|| )  |  0 - 1 years

We are hiring for Indore LocationAny Graduate with 6 months of BPO experience and good knowledge on ... Read more

Skill: Communication Skills, Cloud Computing, BPO, Voice...

Customer Service

Intarvo Technologies Ltd ( Noida, Uttar Pradesh|| )  |  0 - 1 years

Urgent hiring for BPO in Noida Sector-58Job Description:-Attend Customer Calls in proper mannerUnde... Read more

Skill: Fresher, customer support executive, customer care...

International BPO

INNOVAR DIGITAL SOLUTIONS PRIVATE LIMITED ( Noida, Uttar Pradesh|| )  |  0 - 2 years

-Inbound / Outbound international Voice process-US / night Shift-Lead Generation & Customer Acquisit... Read more

Skill: International BPO, Voice Process, customer care, L...

Customer Care

Accenture Solutions Pvt Ltd ( Mumbai, Maharashtra|| )  |  0 - 1 years

Hi,We are currently looking for candidates for customer relation backend operations profile, who can... Read more

Skill: Backend Operations, Customer Care...

Customer Care Executive

Vindhya eInfomedia Private Limited ( Bangalore, Karnataka|| )  | Fresher

Vindhya E-Infomedia PVT LTD is hiring for the designation of Customer Service Executive – Voice Pr... Read more

Skill: voice process, customer care executive, customer s...

Sales Coordinator

SUNANDA SPECIALITY COATINGS PVT LTD ( Mumbai, Maharashtra|| )  |  1 - 3 years

sales co-ordination,customer service,documentation,escalating customer queries,ERP,new customer enro... Read more

Skill: sales support, generate enquiries, customer servic...

Showroom Sales Executive ( Female)

Sai Management Consultancy ( Ahmedabad, Gujarat||, Surat, Gujarat||, Vadodara, Gujarat|| )  |  1 - 3 years

* Responsible to log calls for customers regarding product demonstration, installation & complaints.... Read more

Skill: Showroom Sales, Sales Executive Activities, Demons...

HR Recruiter

SEVEN MENTOR AND TRAINING PRIVATE LIMITED ( Pune, Maharashtra|| )  |  0 - 1 years

* EXCELLENT COMMUNICATION SKILLS IN ENGLISH ARE REQUIRED*Qualification : Under graduate / Graduate F... Read more

Skill: Recruitment, Hiring, HR, Communication Skills, Col...

Customer Care/ Technical/ Blended Process

Sourcing Valley ( Noida, Assam||, Delhi, Delhi|| )  |  0 - 1 years

Answer calls professionally to provide information about products and services, take/ cancel orders,... Read more

Skill: Customer Service, Customer Care, Blended Process, ...

Customer Care Agent

G7 CR Technologies ( Bengaluru, Karnataka|| )  | Fresher

G7CR Technologies India Pvt. Ltd. #86, 2nd floor, Gokul Towers, M S Ramaiah Road, Gokula Bus stop, N... Read more

Skill: BPO...

Huge Openings for BPO Voice Process

G7CR Technologies India Private Limited.. ( Bangalore, Karnataka|| )  | Fresher

Huge Openings for BPO Voice Process...Warm Greetings from G7CR Technologies India Private Limited..D... Read more

Skill: bpo...

CUSTOMER SUPPORT EXECUTIVE LEVEL

icon carrers ( Bangalore, Karnataka|| )  | Fresher

Job Opportunities for Voice Process –Hindi + EnglishJob Description -Voice Process – Customer Su... Read more

Skill: • Candidates who are Fresher’s/Recent graduate...