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Hiring Desktop Support/technical Support for Mumbai Location Microland Limited

  • Experience: 1 - 4 years
  • Location: Mumbai
  • Salary: 50,000 - 1,50,000
  • Role: Associate/Senior Associate -(Technical)
  • Category: Engineering Jobs
  • Posted: Fri, Mar 23, 2018
Skills: desktop support, hardware troubleshooting, Technical Support, Desktop support engineer

Job Description

Experience in Desktop, laptop and Printer hardware, software troubleshooting
Good experience in OS (Win 8, Win 7, Win 10, Win XP, etc) troubleshooting
Experience in MS Outlook, MS word, MS excel troubleshooting
Should have exposure to basic network troubleshooting
Understanding of Ticket process & SLAs - Incidents / service requests
Understanding of Asset/inventory record process, movements etc.
Understanding to coordinate with vendors/principles
Knowledge of Patch management, SCCM Client, InfoSec / AV updates
Experience in Blackberry, Android & I-OS mobile OS,Mail & Applications troubleshooting.
Flexible for timings, site, towards requirements
Any service industry / any end user company with user base 2000+

 

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